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TSC AU work process & PAYMENT CONDITIONS

Email: Service@tscau.com
Phone: +61 423 335 605

1. PRICING CONDITIONS

All prices are subject to an additional 10% GST.
All pricing is based on a package rate. Any addition, removal, or alteration of package items will change the total cost.
Any work outside the original scope will be treated as a variation and charged separately.

2. VARIATIONS & EXTRA WORK (VALUATION PROCESS)

When extra work is required:

3. EXISTING CONDITIONS, CONCEALED DEFECTS & UNFORESEEN WORK

Existing Property Conditions

The Contract Price and original Scope of Works are based on the conditions that were reasonably visible, accessible, and capable of assessment at the time of quotation and/or inspection.

The Contractor is not deemed to have allowed for defects, damage, deterioration, non-compliant construction, hazardous materials, defective services, or other conditions that were concealed, inaccessible, or could not reasonably have been identified before demolition, opening-up, removal of existing finishes, or commencement of the relevant works.

Concealed or Unforeseen Conditions

During demolition, removal, opening-up, alteration, renovation, or construction, previously concealed or unforeseen conditions may become apparent, including but not limited to:

Photographic and Video Evidence

The Contractor may take photographs, videos, measurements, and other records before, during, and after demolition, opening-up, removal, rectification, or construction works.

These records may be retained as evidence of the condition of the property, the concealed issue discovered, the location and extent of the defect or damage, the additional work required, and the condition following rectification.

Excluded From Original Contract Price

Unless specifically identified and expressly included in the written Scope of Works, the investigation, removal, treatment, repair, replacement, rectification, upgrading, or making-good of concealed or unforeseen conditions is not included in the original Contract Price.

The Client/Homeowner acknowledges that the original quotation and Contract Price cannot reasonably include unknown defects or conditions that were concealed, inaccessible, or incapable of reasonable identification before commencement of the relevant works.

Client Responsibility for Additional Costs

Where a concealed or unforeseen condition requires additional labour, materials, demolition, disposal, treatment, repair, replacement, specialist services, inspections, testing, certification, equipment, protection works, or other work in order for the contracted works to proceed safely, properly, and lawfully, the reasonable additional cost will be treated as a variation and shall be payable by the Client/Homeowner.

This may include reasonable consequential costs directly arising from the concealed condition, including additional demolition, removal and disposal, labour, materials, specialist contractor attendance, testing, certification, equipment hire, protection works, additional site attendance, delay-related costs, and remobilisation where applicable.

Notification and Evidence of Variation

Once the Contractor becomes aware of a concealed or unforeseen condition, the Contractor will provide the Client/Homeowner with written information describing, so far as reasonably practicable:

Any variation arising from an unforeseen condition will be administered in accordance with this Agreement and applicable Western Australian law.

Safety, Compliance and Emergency Make-Safe Work

Where immediate action is reasonably necessary to prevent injury, further property damage, water ingress, electrical danger, structural instability, contamination, or another material safety risk, the Contractor may undertake reasonable temporary protection, isolation, or emergency make-safe work.

Where the need for such work arises from a pre-existing, concealed, or unforeseen condition and was not caused by the Contractor, the reasonable cost of that work will be treated as additional work to the extent permitted by law.

Suspension of Affected Work

The Contractor is not required to continue work in or around an affected area where continuing would be unsafe, unlawful, technically inappropriate, likely to cause further damage, or would prevent the works from being completed properly or in accordance with applicable requirements.

The affected work may be suspended until the concealed condition has been investigated and the required variation, rectification, instruction, or other necessary action has been resolved.

Any reasonable delay, rescheduling, extension of time, additional attendance, or remobilisation resulting from the concealed condition may be dealt with as part of the variation or project programme adjustment.

No Liability for Pre-Existing or Concealed Defects

To the maximum extent permitted by law, the Contractor is not responsible for the existence of any defect, damage, deterioration, contamination, non-compliance, defective service, or other condition that existed before the Contractor commenced the relevant works and was not caused by the Contractor.

The Contractor is also not responsible for additional time or reasonable rectification costs resulting solely from such pre-existing or concealed conditions.

Nothing in this clause excludes or limits any responsibility that cannot lawfully be excluded, including responsibility for damage caused by the Contractor's own work, negligence, breach of contract, or applicable statutory obligations.

Client/Homeowner Acknowledgement

By accepting the quotation, signing the Agreement, or authorising commencement of the works, the Client/Homeowner acknowledges that renovation, alteration, demolition, and opening-up works carry an inherent risk that concealed conditions may only become apparent after existing materials, fixtures, fittings, cabinetry, wall linings, flooring, ceilings, services, or other building elements are removed or opened.

The Client/Homeowner further acknowledges that where such concealed or unforeseen conditions require additional work that was not included in the original Scope of Works, the Contract Price may increase and the project completion date may be extended accordingly.

4. NON-REFUNDABLE BOOKING DEPOSIT (10%)

A non-refundable 10% deposit is required upon signing this Agreement.
This deposit secures the project slot in the Contractor’s schedule.

Payment Deadline

The deposit must be paid immediately upon receiving the deposit invoice.
If not paid, the Contractor may:

5. PROJECT START INVOICE

Prior to commencement, a Project Start Invoice for [X%] of the project cost will be issued.
This covers materials, labour planning, scheduling, and preparation.

Work will not begin until this invoice is paid in full.

6. STRICT PAYMENT ENFORCEMENT

All invoices are due immediately upon receipt.
No grace period unless agreed in writing.

If any invoice is unpaid:

7. NON-REFUNDABLE DEPOSIT CONDITIONS

The 10% deposit is non-refundable unless:

8. CANCELLATION OR POSTPONEMENT

If the Client cancels after paying the deposit, the deposit is forfeited.
If the Client delays or changes the project, additional fees may be charged for:

9. PROJECT TIMELINE

Work begins only when both the deposit and Project Start Invoice are paid.
Timeline may change if:

10. PAYMENT METHOD & TRANSFER REQUIREMENTS

Payment Method: Bank Transfer
The Client must send a screenshot/confirmation immediately after payment.
Failure to send proof may delay the project or result in losing the assigned work slot.

11. CLIENT ACKNOWLEDGEMENT

By signing, the Client confirms they understand and accept:

12. LATE PAYMENT PENALTY CLAUSE (AGGRESSIVE – AUSTRALIA-COMPLIANT)

Immediate Payment Requirement

All invoices are due immediately upon issue.

Late Payment Fee

If an invoice remains unpaid after 24 hours, the Client must pay:

Automatic Suspension of Work

Rescheduling/Remobilisation Fee

Material and Product Hold

Materials will not be delivered or installed until all outstanding payments—including penalties—are cleared.

Debt Recovery

If an invoice is 7 days overdue, the Contractor may commence debt collection or legal proceedings.
The Client agrees to pay all collection fees, legal costs, administration fees, and charges.

No Contractor Liability

The Contractor is not responsible for timeline delays or cost increases caused by Client non-payment.

Condition for Restarting Work

Work will only recommence after all:

have been paid in full.

Time of the Essence

Timely payment is essential and failure to pay is a material breach of contract.

Clause: Responsibility for Damages and Third-Party Access

In the event that the property owner has existing agreements with other companies and allows them access to the premises during our project, the property owner shall bear full responsibility for any damages or losses incurred to our products or equipment within the property. Consequently, we do not permit any third-party companies to enter the worksite during the duration of our project.